Refund policy

At Mikado Shoes, customer satisfaction is our priority. If you're not fully satisfied with your purchase, we offer a simple and transparent refund process.

Eligibility for Refunds:

• Refunds are only issued for items returned within 30 days of delivery.

• Products must be unused, in their original condition, and include all tags and packaging.

• ❌ If the parcel is opened, the product will NOT be eligible for a refund.

• Sale or discounted items are not eligible for refunds unless defective.

• Shipping fees are non-refundable unless the error is on our part.

Refund Process:

• Once we receive and inspect your return, we’ll notify you about the approval or rejection of your refund.

• If approved, the refund will be processed to your original payment method within 7–10 business days.

Need Help?

📧 Email: info@mikadoshoes.com
📞 Phone: +92 306 9248100